Privacy Policy

1. Introduction

Steadmoor ("we", "us", "our") is committed to handling personal information responsibly. This Policy explains what data we collect from people who enquire about or participate in our sessions, how we use it, how long we keep it, and what rights you have over it.

This Policy applies to information collected through our website at steadmoorood.biz, by email, by telephone, and at in-person sessions. It does not apply to third-party websites we may link to.

If you have questions about this Policy or the way we handle your data, contact us at [email protected].

2. Data We Collect

We collect only the information needed to respond to enquiries and manage participation in sessions.

2.1 Information you provide directly

• Full name
• Email address
• Phone number (optional)
• Message content submitted via our contact form
• Attendance preferences (in-person or online)

2.2 Information collected automatically

• Browser type and version
• Pages viewed and time spent on site (analytics, if enabled)
• Cookie preferences stored in your browser

2.3 Legal basis for processing (under PDPA Thailand)

Thailand's Personal Data Protection Act B.E. 2562 (PDPA) governs our data handling. We process personal data on the following bases:

• Consent — for optional communications and cookies beyond essential functionality
• Contract performance — to manage session bookings and respond to enquiries
• Legitimate interests — for website analytics and service improvement

2.4 Retention periods

• Enquiry contact details: up to 12 months from last contact
• Session participant records: up to 24 months from last participation
• Cookie consent records: up to 12 months

3. How We Use Your Data

• To respond to enquiries about sessions and availability
• To confirm and manage session bookings and membership
• To send session reminders or schedule updates (only to participants)
• To improve session content based on aggregate feedback
• To maintain session attendance records for operational purposes
• To comply with applicable Thai law if required

We do not sell personal data to third parties. We do not use personal data for automated profiling or decision-making. We do not share data with advertisers.

4. Data Protection Measures

• Data is stored on password-protected systems with restricted access
• Email communications containing personal information are handled via encrypted channels where possible
• Physical records are stored in locked premises at 27 Beach Road, Pattaya
• In the event of a personal data breach, affected individuals will be notified within 72 hours of discovery where required by law
• Access to participant records is limited to team members who require it to manage session delivery

5. Cookies

We use a small number of cookies on this website. Essential cookies are required for basic site operation. Optional cookies (analytics, preferences) are only placed with your consent.

For full details, see our Cookie Policy. You can manage your preferences there at any time.

6. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

• Right of access — You may request a copy of the personal data we hold about you.
• Right to rectification — You may ask us to correct inaccurate or incomplete data.
• Right to erasure — You may ask us to delete your data, subject to any legal retention obligations.
• Right to data portability — You may request your data in a structured, machine-readable format.
• Right to object — You may object to data processing carried out on the basis of legitimate interests.
• Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
• Right to lodge a complaint — You may raise a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Children's Privacy

Steadmoor sessions are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently done so, please contact us and we will delete the data promptly.

9. Changes to This Policy

We may update this Policy from time to time. The current version and its date will always be shown at the top of this page. Continued use of our site or services following any update constitutes acceptance of the revised Policy.

10. Contact for Data Enquiries